Privacy Policy
Last updated: May 11, 2026
This policy explains what information we collect when you use Webbu, why we collect it, and what we do with it. Plain English, no dark patterns.
Who we are
Webbu is an AI editing layer that web agencies install on the sites they build for clients. This policy covers webbu.ai and the Webbu product. If anything below conflicts with what we tell you in an order form or signed agreement, the signed agreement wins.
What we collect
- Account info — your name, work email, agency name, agency website, phone number, and what you tell us about your team size and tooling when you apply for an account.
- Client site data — when an agency connects a client site, Webbu reads the site's content, brand system (fonts, colors, components), and structure so it can edit it.
- Edits and prompts — the natural-language instructions clients send to change their sites, and the resulting changes.
- Product usage — pages you visit, features you use, approximate location (derived from IP), browser and device basics.
- Support and feedback — anything you email us or post in our community channels.
What we don't collect
- Payment card numbers — Stripe handles those, we never see them.
- Site visitor analytics on your clients' sites.
- Anything we don't need to run the product.
Why we collect it
- To run the service you signed up for.
- To improve Webbu — debugging, prioritising features, fixing bugs.
- To contact you about your account and important product changes.
- To prevent abuse and meet legal obligations.
Who we share it with
A small number of service providers help us run Webbu — hosting (Cloudflare), email delivery, customer-support tools, and similar. They only see what they need to do their job and are bound by their own privacy commitments. We never sell your data. We may share information if compelled by law, but we'll tell you if we can.
Where we store it
Data is processed and stored on infrastructure provided by Cloudflare and similar reputable providers, with appropriate access controls. We retain account data for as long as you have an active account, and for a reasonable period after deletion in case you come back or for legal / accounting reasons.
Your rights
You can ask us to show you what data we hold on you, correct it, export it, or delete it. Email support@webbu.ai and we'll handle it within 30 days. If you're in the EU/UK, you have rights under GDPR; California residents have rights under CCPA. Same answer either way — email us and we'll do it.
Cookies
We use a small number of cookies to keep you logged in and to measure how Webbu is used. We don't run third-party advertising cookies on webbu.ai.
Changes
We'll update this page when our practices change. If the change is material, we'll email account holders so you know in advance.
Questions about this policy?
support@webbu.ai